Shipping policy

Shipping Policy

At Prime Pirates, we’re committed to delivering your order safely and efficiently no matter where you are in the world.

Processing Time

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 5 working days. We'll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at demo@jameseardley.co.uk so that we can help.

Estimated Delivery Time:
United Kingdom: 5–10 business days
International Orders: 7–15 business days

Please note that delivery times may vary slightly depending on your location, customs processing, and courier conditions.

International Shipping
We proudly ship worldwide. Shipping availability and delivery times may vary depending on destination country and local courier services.

Delays
While we work hard to ensure timely delivery, occasional delays may occur during high-demand periods, holidays, or due to customs and courier operations.

Need Help?
If you have any questions regarding your order, our support team is always happy to assist you.